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En Bee
Asteroid

Problem with "Swipe Screen to Unlock"

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Hello,

I recently got "Star Wars Jedi Challenges" and after playing for about 3 to 4 minutes, a screen overlay pops up saying "Swipe Screen to Unlock". After researching, I found that this is the "Screen Touch Lock" gesture. The thing is, I never told it to turn on. Any ideas what's causing this? It's consistent and repeatable.

1 SOLUTION

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En Bee
Asteroid

Re: Problem with "Swipe Screen to Unlock"

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1. Launch the game

2. Swipe from the edge to bring up the toolbar

3. At the top of the toolbar, you'll see an option for Game Tools. It looks like a circle that has a D-pad and buttons

4. When the GAME TOOLS menu appears, tap on "Additional features"

5. Toggle the "Auto screen lock" option to off

 

I believe these settings are per game but I could be wrong. 

 

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5 REPLIES 5
En Bee
Asteroid

Re: Problem with "Swipe Screen to Unlock"

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Nevermind, I found it. I didn't notice that there is an "Additional features" button that has "Auto screen lock" that had to be turned off.

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useryWsThDKqs5
Constellation

Re: Problem with "Swipe Screen to Unlock"

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I've been having this problem too. Where is the setting you refer to? 

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En Bee
Asteroid

Re: Problem with "Swipe Screen to Unlock"

JUMP TO SOLUTION

1. Launch the game

2. Swipe from the edge to bring up the toolbar

3. At the top of the toolbar, you'll see an option for Game Tools. It looks like a circle that has a D-pad and buttons

4. When the GAME TOOLS menu appears, tap on "Additional features"

5. Toggle the "Auto screen lock" option to off

 

I believe these settings are per game but I could be wrong. 

 

View solution in original post

Reply
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useryWsThDKqs5
Constellation

Re: Problem with "Swipe Screen to Unlock"

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Excellent, thanks very much for the help!
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user16V1f2YO6X
Astronaut

Re: Problem with "Swipe Screen to Unlock"

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You can't belive how much time I spent to get this fixed.

+ 2 phone calls with Samsung support, and they weren't able to resolve it.

 

Nobody would have thought it was a game tools setting.

Thanks so much mate, you made my day!

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