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Crush_on_daddy
Asteroid

Problem with samsung health

Screenshot_20190701-002948_Samsung Health.jpgUnauthorized changes were made to your phone contact custormer service for more information(0×4000#00500065N2430

 

13 REPLIES 13
Samsung Care Ambassador

Re: Problem with samsung health

Have you tried installing any firmware or software on your phone other than from a authorized download 


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Note 9 User



Note 9 User on Verizon Wireless
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Crush_on_daddy
Asteroid

Re: Problem with samsung health

No i havent . Only few apps from the web which i eventually deleted. 

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Samsung Care Ambassador

Re: Problem with samsung health

does it show this message on any other apps like Samsung Pay 


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Note 9 User



Note 9 User on Verizon Wireless
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Crush_on_daddy
Asteroid

Re: Problem with samsung health

No it doesnt but on my secure folder when trying to set it up it shows Screenshot_20190701-010941_Secure Folder.jpg

 

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Samsung Care Ambassador

Re: Problem with samsung health

When did the issue start happening? Do you remember the issue happening after a software change? I've seen this happen when the device is downgraded. Basically, you'll need to factory reset. I've done tons of research and testing and that's the only fix.


Best regards,
Rydah
Samsung Care Ambassador

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usernQCYcaVEBQ
Constellation

Re: Problem with samsung health

I have the same problem. Just started happening one day.  What is the fix for this? 

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Samsung Moderator
Samsung Moderator

Re: Problem with samsung health

I would recommend reaching out to our Samsung Health team directly at 855-795-0509.

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Samsung Care Ambassador

Re: Problem with samsung health

Hey @Crush_on_daddy, how are you doing today?

 

By any chance are you rooted?


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
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Crush_on_daddy
Asteroid

Re: Problem with samsung health

I'm fine thanks. That im not sure of

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