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Good afternoon @lonelyman
When you say you are performing a manual update, what do you mean? Are you pushing the update through your phone via a USB cord rather than an over the air update?
Hi there, I have galaxy s10 plus and im facing the same problem. Side note nothing that needs a samsung account isnt working. I did a factory reset and now i cant even log in into samsung account getting a "Processing failed." promt. If you figured this out please let me know.
I'm having exactly the same issue with my note 8, it currently has the androi 7.7.1, so I want to upgrade to the oreo but when I click on "Download updates manually" a messages the says processing failed appears...
When you say you are attempting to download the updates manually, how do you mean? Are you going to your settings and tapping the update button, or are you downloading them from a computer?
Of course there is an option in the software update .in CELL FONE To update manually or auto update over wifi. But it gives the same error processing failed.
I have not 8 same