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userSHcqkfnbWp
Constellation

Processing failed - software update galaxy s8 plus

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Good day sir would just like to ask why it stated processing failed if i update my galaxy s8 plus on software update.. hope to hear who can help me fix the problem..thank you

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Samsung Moderator
Samsung Moderator

Re: Processing failed - software update galaxy s8 plus

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Can you send a PM here with your model and IMEI number?

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6 REPLIES 6
Samsung Moderator
Samsung Moderator

Re: Processing failed - software update galaxy s8 plus

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Can you send a PM here with your model and IMEI number?

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userSHcqkfnbWp
Constellation

Re: Processing failed - software update galaxy s8 plus

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Good day!!! Thats the model and IMEI number hope you can help me with this..

 

Model SM-G955U

IMEI <hidden>

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userTe2EWlQW5P
Asteroid

Re: Processing failed - software update galaxy s8 plus

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did you get any solution? I have the same problem

@userSHcqkfnbWp wrote:

Good day!!! Thats the model and IMEI number hope you can help me with this..

 

Model SM-G955U

IMEI <hidden>

did you solve your problem? if yes please let me know. I have the same issue

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Samsung Moderator
Samsung Moderator

Re: Processing failed - software update galaxy s8 plus

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I would recommend visiting a local uBreakiFix location or your carrier to see if they can push the update to your device.

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Komlah
Asteroid

Re: Processing failed - software update galaxy s8 plus

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my current carrier ? 


@SamsungJace wrote:

I would recommend visiting a local uBreakiFix location or your carrier to see if they can push the update to your device.


 

 

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Samsung Moderator
Samsung Moderator

Re: Processing failed - software update galaxy s8 plus

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Hey there, You can locate your local ubreakifix by visiting this link: www.ubreakifix.com/locations


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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