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user1U8vpWCZlR
Constellation

Re: Random restarts

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Same issue and already received a replacement phone. This issue is also with the Note 8 but I'm aware of and I agree social media should be contacted and blown up over this. Just wanted to hang on to its customers start figuring out how to resolve these issues quickly.

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Essence
Asteroid

Re: Random restarts

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How can I uninstall the app? Seems like I can only deactivate it. Will that work as well?

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Moody0311
Constellation

Re: Random restarts

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Tried running the phone (S7) on Safe Mode (No apps) and still had the problem. 

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Samsung Moderator
Samsung Moderator

Re: Random restarts

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Give this a shot; 

Settings>Apps>Click on the three dots at the top right corner>Show system Apps>Device Maintenance>Storage> Clear Cache/Data

Settings>Apps>Click on the three dots at the top right corner>Show system Apps>Phone (All 3)>Storage> Clear Cache/Data

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userVAJK01ZByH
Constellation

Re: Random restarts

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I'm having exactly same problem! Middle of emails to clients and bam! Random restart ... Annoying. Gonna try the uninstall Lookout.
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Smackfest80
Constellation

Re: Random restarts

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I disabled the lookout and had no problems with the phone restarting. I did however found out that android nugget has an update in the background it will randomly restart the phone even if it is a very small update. 

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