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userroyB5gBeUw
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Ringtone reverts to default

I have saved custom ringtones to my phone and selected one as my general ringtone and one for a contact ringtone. My phone is randomly changing the ringtones back to default and even deleting my custom ringtones from the ringtone folder.

How do I get this phone to stop changing my ringtone back to the default and deleting my custom ringtones?

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Ringtone reverts to default

@userroyB5gBeUw Does this issue still happens when your phone is in safe mode?

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userroyB5gBeUw
Constellation

Re: Ringtone reverts to default

I don't use safe mode. It changes back ot defualt randamly after a few days. 

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Laruesweetie
Constellation

Can you tell me why my samsung pay is error

Can you tell me why my samsung pay is error

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