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Mama_Slver
Constellation

S8 Active notification bar buttons not responding when battery gets low

I recently shattered the screen on my S7 Active, it had insurance so it was replaced. The replacement was a free upgrade to the S8 Active. I've noticed that when the battery gets low I can't use my flashlight (the UI one from the notification panel or an installed app) and I can't turn on/off my other notification panel buttons like WiFi and Bluetooth. Even if I charge my phone to 100% the only way to get these buttons to work again is to restart my phone. Is there a fix for this or an I doomed to always keep my phone above 50% or constantly have to restart if I don't charge it in time? 

2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: S8 Active notification bar buttons not responding when battery gets low

Have you tried wiping the cache partition on your device?

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Re: S8 Active notification bar buttons not responding when battery gets low

Have you factory reset the phone.  Somethimes it could be a problem with the phone and it requires a factory reset.

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