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userIiQ6e4XkSn
Astronaut

Re: S8 - An error has occurred with the fingerprint sensor

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I do that process but not work fingarprent
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user6ZNgXYofaY
Constellation

Re: S8 - An error has occurred with the fingerprint sensor

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On safe mode the same messge comes on. This IS SOOOOOOOOOOOOOOO STRESSFULLLLLLLLLLLLLLLLL. I hate updates. 

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userIiQ6e4XkSn
Astronaut

Re: S8 - An error has occurred with the fingerprint sensor

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usernX1UwHWUe3
Asteroid

Re: S8 - An error has occurred with the fingerprint sensor

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I'm having this same issue on a note 8.  I have actually did a factory reset, booted into safe mode and still it says an error.

 

Model: SM- 950U

Carrier: t-mobile 

Baseband: N950USQS5CRK1

 

Any help is appreciated. 

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Samsung Moderator
Samsung Moderator

Re: S8 - An error has occurred with the fingerprint sensor

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Just to double check, did you try signing in and out of your Samsung Account? If you did what happened?

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Samsung Moderator
Samsung Moderator

Re: S8 - An error has occurred with the fingerprint sensor

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@usernX1UwHWUe3 Just reaching out to you to see if you still need further assistance.

 

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usernX1UwHWUe3
Asteroid

Re: S8 - An error has occurred with the fingerprint sensor

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I have no problem signing into my account. When I go to *#0*#, and scroll down to the finger print sensor it says "null".  My sensor still is not working :*(

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Samsung Moderator
Samsung Moderator

Re: S8 - An error has occurred with the fingerprint sensor

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Can you please verify your full model number and baseband version? 

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usernX1UwHWUe3
Asteroid

Re: S8 - An error has occurred with the fingerprint sensor

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I did previously.  Is there more information that is needed? If so, please let me know

 

Model: SM- 950U

Carrier: t-mobile 

Baseband: N950USQS5CRK1

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userHrgPnG7Mx7
Astronaut

Re: S8 - An error has occurred with the fingerprint sensor

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*#0*# is not working in my phone. Why is it so

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