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user27tT97X5cW
Asteroid

S8 Beta Oreo and SideSync doesn't response to mouse click

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After updating the to the latest release of the Oreo beta Sidesync doesn't respond to input from my computer's mouse when clicking or dragging in the mirrored display window. The S8's display is off but is still responding to touch input(almost like presentation mode). Presentation mode works as expected, but I prefer the traditional input method of using the computer's input devices to control the remote device.

 

Unlocked Galaxy S8

Model: SM-G950U1

OS v G950U1UEU1ZQK6/G95OU1OYM1ZQK6/G950U1UEU1ZQ6

app version Side Sync 4.7.7.9

 

PC Windows 10

Side Sync 4.7.5.203

 

No pending updates for either device.

 

Attempted fix steps:

Tried a factor reset of the S8 and re-installed Sidesync.

Uninstalled, rebooted, then re-installed Sidesync on PC.

1 SOLUTION

Accepted Solutions
user27tT97X5cW
Asteroid

Re: S8 Beta Oreo and SideSync doesn't response to mouse click

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The latest update to the Oreo beta fixed my issues with SideSync. Can control from the remote PC and it cleanly disconnects now.

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8 REPLIES 8
Honored Contributor

Re: S8 Beta Oreo and SideSync doesn't response to mouse click

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Hey Community! Anyone else seeing this problem? Anyone have a workaround? Let us know!  Smiley Happy


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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user27tT97X5cW
Asteroid

Re: S8 Beta Oreo and SideSync doesn't response to mouse click

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SideSync also crashes on the phone and disables WiFi when I stop sharing the mobile screen by pressing the power button or clicking mirror display in the PC application window.
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Honored Contributor

Re: S8 Beta Oreo and SideSync doesn't response to mouse click

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Hmm, might be something to report through the App since this is around the BETA. You can post up performance-related feedback such as errors, malfunctions, and poor performance under “Error” of the “Beta Community” menu. If you have any UX/UI-related feedback such as new suggestions or usability, please post it up under “Suggestion” of the “Beta Community” menu.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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user27tT97X5cW
Asteroid

Re: S8 Beta Oreo and SideSync doesn't response to mouse click

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I don't know how to access the Beta Community.

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user5jj1e84LsS
Constellation

Re: S8 Beta Oreo and SideSync doesn't response to mouse click

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I am also having the exact same problem with my S8+ (SM-G955F). Please help asap.

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JumpingHoses
Cosmic Ray

Re: S8 Beta Oreo and SideSync doesn't response to mouse click

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Same here. I posted in the Samsung Members app but no one else responded. I submitted bug report and log.

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user27tT97X5cW
Asteroid

Re: S8 Beta Oreo and SideSync doesn't response to mouse click

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Tried with Developer mode disabled, no impact.

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user27tT97X5cW
Asteroid

Re: S8 Beta Oreo and SideSync doesn't response to mouse click

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The latest update to the Oreo beta fixed my issues with SideSync. Can control from the remote PC and it cleanly disconnects now.

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