My phone will not charge and I tried every reset method. Tech support says they need imei number to fix it since it is still under warrenty.
I can't find the box and I can't turn on the phone to get the imei.
I already took the sim card out to put in my old phone so I screwed that up.
Is there anyway to get the imei number? I have the original order number I bought online from samsung but they said they don't know the imei number from the order number.
Samsung says they have to have the number to put in a ticket.
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