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usernQDofYRHkM
Constellation

Re: S8 Fingerprint scanner stopped working

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Yes, all of the above are not issues. It has just gone completely dead. No sign of life whatsoever - how can I 'reboot' it without having to go reset to factory settings?

 

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Samsung Moderator
Samsung Moderator

Re: S8 Fingerprint scanner stopped working

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I know that it is not ideal but a factory reset may be what you need. Please make sure to back up all data prior to doing so.

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ninjanate
Constellation

Re: S8 Fingerprint scanner stopped working

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Have you found a solution bc mine has done the same thing and nothing else works

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LEXanderGR8
Astronaut

Re: S8 Fingerprint scanner stopped working

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This worked for me ... thanks for the post 

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GrandOak
Asteroid

Re: S8 Fingerprint scanner stopped working

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Same issue here!  Even made sure recognition registration was done in its Otterbox Defender case!!  Took forever to get the tough sensor to identify and register to begin with. Real shame as this tech has been around forever and work in less sterile conditions.. 

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