I have Samsung S8 plus and recentley I tried to conect my pendrive to my phone with orignal otg adapter but it didn't work.Then I tried to plug in something else like mouse, keyboard and card reader for multiple times, still no any prompt on my phone at all. However, when I try to connect it to my laptop with usb cable, everything are working properly. I'll check my OTG adapter on other phone its working ok.
I factory reseted phone and it still dosen't work. Need your help
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Do you experience these symptoms if you test your device in safe mode?
After your valuable reply I'll try it and my otg is working well in safe mode but still doesn't work in normal mode. I'm install ES File Explorer from google play store and my connected pen drive show in this app but not show notification and also don't show in pre installed Samsung File Manager.
Hey Sir, after removing some app my phone otg is working well. Thanks for your valuable support and it was a great experience for me to discuss with you, your supporting replay is very fast.
I have similar problem, I have an S8 and the OTG (hooked to a pen drive) stopped working 3 weeks ago (it has always been working), the phone now will not detect the usb flash drive. I am using the original adpater that came with the phone. The adapater and pen drive is in working condition, I tested them on my second S8. This problem is not resolve even I put my phon;e in safe mode. Please help.... .... Thanks in advance.
Phone Model SM-G9500
One UI V 1.0
Android v 9
Baseband v G9500ZHU4DSH3
Kernel v 4.4.153-16246896 #2 Thu Aug 22 17:35:22 KST 2019
SE for Android status Enforcing SEPF_SM-G9500_9_004 Thu Aug 22 17:06:21 KST 2019
Knox version Knox 3.2.1 Knox API level 27
Security software v ASKS v2.1.0 Release 190226
ADP v2.0 Release 180525
FIPS BoringSSL v 1.3
FIPS SKC v1.8
FIPS SCrypto v2.0
SMR Aug-2019 Release 1
@userWzNyJZitM7 Have you tried clearing the cache partition on your phone? Here are the steps to clearing the cache partition.
Thank you so much for the suggestion. I have remove quite a bit of apps and followed your easy clear instruction to clear cache to no avail. Is there other step I can take to troubleshoot this? I think the OTG USB C is not giving power. I am able to use my GearVR if I plug the power cord into the Vr goggle itself....
Thank you so much for your help.