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Samsung Moderator
Samsung Moderator

Re: S8 Will not turn on!!

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@userHS5rMxuxTp Can I please have your full model number and IMEI in a private message: http://bit.ly/2JH2rq2

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userSotyLnESqt
Constellation

Re: S8 Will not turn on!!

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I am having the same issue.  My S8 will not turn on or charge.  I've tried a soft reset and to get into recovery but neither seems to work.  Any ideas?

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Samsung Moderator
Samsung Moderator

Re: S8 Will not turn on!!

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Hey there!
 

Can you send me a private message with your Model code and (15) Digit IMEI Number here at this link: http://bit.ly/2GH8URL


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Z-Boy4
Constellation

Re: S8 Will not turn on!!

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My s8 has randomly stopped working, last night it was at 20% charge so as anyone would I put the phone on charge thinking it would charge, once it got to a reasonable charge I used it again. As I have been using the phone the charge went down which is to be expected so before I went to sleep I put the phone on charge thinking it would charge went to sleep woke up this morning and had no charge and will no longer switch on. Is anyone able to help or provide any suggestions? It would also be good to know if anyone else has had this issue?

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Samsung Moderator
Samsung Moderator

Re: S8 Will not turn on!!

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Hey there @Z-Boy4,

 

If you don't mind sending a private message here providing the model number and IMEI so I can further look into this? Seems you may need service.

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