I still am paying for this phone and use it daily for business, I cannot be without a phone due to this.
The back cover is separating from my s8 active. I noticed over the last few months that the screen and back cover were starting to bulge and today the back cover is separating from the center case.
I can understand the frustration, please call 1-800-726-7864 for assistance with this issue.
I would be happy to look into your concerns.
Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL
(15)Digit IMEI Number: