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useruqxF43sTXv
Asteroid

S8 can't change voice input setting back to "Google"

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I changed the voice input setting from "Google" to "Basic Google recognition" and I couldn't change it back(the 'Google' option turns grey and nothing happens when I tap on it). I can't call out my google assistant after the change and so I would like to know how can I change the setting back to "Google".

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Samsung Moderator
Samsung Moderator

Re: S8 can't change voice input setting back to "Google"

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I recommend getting in contact with your carrier. Your baseband version should be G950USQU3CRD4. 

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11 REPLIES 11
Black Hole

Re: S8 can't change voice input setting back to "Google"

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Can I get the full model number of the device? 

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Samsung Moderator
Samsung Moderator

Re: S8 can't change voice input setting back to "Google"

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Just checking back in to see if you still need assistance. 

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useruqxF43sTXv
Asteroid

Re: S8 can't change voice input setting back to "Google"

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Yes, the model number is: SM-G950F
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Samsung Moderator
Samsung Moderator

Re: S8 can't change voice input setting back to "Google"

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Was this device purchased in the U.S.?

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useruqxF43sTXv
Asteroid

Re: S8 can't change voice input setting back to "Google"

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Yes, it was purchased in the U.S.

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Samsung Moderator
Samsung Moderator

Re: S8 can't change voice input setting back to "Google"

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Can I get your full model code, baseband version, and carrier information?

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useruqxF43sTXv
Asteroid

Re: S8 can't change voice input setting back to "Google"

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Model number: SM-G950F

Baseband version: G950FXXS3CRG1

Carrier: Cricket Wireless ATT SVR

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Samsung Moderator
Samsung Moderator

Re: S8 can't change voice input setting back to "Google"

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I recommend getting in contact with your carrier. Your baseband version should be G950USQU3CRD4. 

View solution in original post

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StormHeeler
Constellation

Re: S8 can't change voice input setting back to "Google"

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I am having this same problem. Handset purchased in Australia though.

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