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user1CCLo3JIKq
Asteroid

S8 plus blocks view of clock

When I open up a message to read or send, I can't see the top bar with clock, battery %, Wi-Fi and 4G status, etc. The view is blocked. I used to be able to see the top bar. Last 2 updates took it away. Any ideas? I thought the latest update would bring it back. Also seems like "discard" option is missing. Please help! Thanks. 

7 REPLIES 7
Samsung Moderator
Samsung Moderator

Re: S8 plus blocks view of clock

Does this occur with the device in safe mode?

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user1CCLo3JIKq
Asteroid

Re: S8 plus blocks view of clock

Tried 2x to start in safe mode but it wouldn't, so I can't tell if it does it in safe mode. 

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user1CCLo3JIKq
Asteroid

Re: S8 plus blocks view of clock

I finally got phone to start in safe mode... No, it doesn't do it in safe mode. 

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Samsung Moderator
Samsung Moderator

Re: S8 plus blocks view of clock

Do you have a theme downloaded?

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user1CCLo3JIKq
Asteroid

Re: S8 plus blocks view of clock

@SamsungJoJo @Just my own picture from the gallery. It seems ok now but a new problem has occurred. When on the home screen my clock, battery % and Wi-Fi signal displays are messed up... Double vision-like. But more like another time zone is displaying over the current zone and another's % over mine. 

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Slow503
Cosmic Ray

Re: S8 plus blocks view of clock

Did you try changing you screen resolution in developer options? Or simply selecting a new theme and changing back? It had issues with some of my video settings when I updated. Also does it show double vision on the rom boot loader if you can access it?

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Samsung Moderator
Samsung Moderator

Re: S8 plus blocks view of clock

If you don't experience these symptoms in safe mode then it would be a third-party app causing the symptoms you are experiencing. I would recommend deleting your apps one by one to find out which is causing these symptoms.

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