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userGQzWSuFugM
Constellation

Re: S8 plus won't update to oreo

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Ok. Thank you for your help! 

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Re: S8 plus won't update to oreo

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@userGQzWSuFugM You're welcome! Smiley Happy

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MajorHavoc
Asteroid

Re: S8 plus won't update to oreo

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Update: I went to an ATT store and found a  employee who said "Sure" to my request for a SIM for a short time.  The next day I was told an update for my phone was ready. In installed successfully, and my phone switched from AT&T to T-Mobile now. My phone then took about 6 more updates and is now up to date with Oreo and all patches through this month.

 

And as an added note. Oreo works just fine, I see no battery issues, and it has  not crashed once. On the flip side, i see very little difference in this update from 7.0 so not sure what is so great here. 

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Highlighted
Comet

Re: S8 plus won't update to oreo

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@SamsungViv wrote:

I see what the problem is, both of you are actually quite a few updates behind. At that point it actually stops doing updates over the air because it could actually cause problems to your device. I would suggest trying to use Smart Switch! When downloaded onto your computer you can use the program to update the device as long as that update was pushed out to your device at one point. You can see more about this program here on our site: http://www.samsung.com/us/smart-switch/

If even Smart Switch considers you too far back you'll need to take the device into one of your carrier's stores to have them push the updates.  Smiley Happy


it may say side by side message after attempting install of the smart switch then one needs this download to try install after downloading this https://www.microsoft.com/en-us/download/details.aspx?id=5582

 

its a common issue. mine and others. then its perfect. heres thread referencing this https://us.community.samsung.com/t5/Tablets/Smart-Switch-won-t-start-side-by-side-configuration-prob...

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userOep3BBBUsX
Constellation

Re: S8 plus won't update to oreo

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I'm having the same issue! 

 

Carrier: AT&T

Model Number: SM-G950U

Baseband Number: G950USQS1AQF7

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userEPGu7iffaW
Constellation

Re: S8 plus won't update to oreo

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What to do? I have the same problem and the current software is 7.0.
I didn't receive any update till date from the time i bought this phone.
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userEPGu7iffaW
Constellation

Re: S8 plus won't update to oreo

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My model number is SM-G955U
And baseband version is G955USQS1AQF7
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userhHxI9oqjgo
Astronaut

Re: S8 plus won't update to oreo

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Hi Dear,

I can't receive oreo update yet,I lived in Islamabad capital of pakistan Please help me about oreo update in my Mobile phone 

Samsung Galaxy S8 plus 

Model Number

SM-G955F

Regards

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Samsung Moderator
Samsung Moderator

Re: S8 plus won't update to oreo

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Thank you for stopping by the US support page! We only support US models here, so to receive assistance with your device, please visit http://www.samsung.com/visitcountry  Thanks!

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userhHxI9oqjgo
Astronaut

Re: S8 plus won't update to oreo

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Please inform me in my Email address (sns42000@gmail.com) 

Thank you

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