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LokieArt
Asteroid

SOLUTION FOR THE CALLER ID HAS STOPPED!!!

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Hello everyone, 

 

The caller ID has stopped issue is due to a software update released by Samsung. 

 

 

Here is a quick solution. 

 

Settings > Apps > Caller ID > Force Stop > Clear Cache > Clear Data. 

 

 

Following these steps will provide you a quick solution to the current issue. 

 

Samsung will release another update to correct these issues for those that are not available to see these solutions or are having more than just one issue with their devices. 

 

Keep enjoying your Galaxy S8 or S8+ !

 

Your's truly, 

Lokie

1 SOLUTION

Accepted Solutions
LokieArt
Asteroid

Re: SOLUTION FOR THE CALLER ID HAS STOPPED!!!

JUMP TO SOLUTION

in the same page that the Force stop is in scroll down and tap on Storage > Clear Cache > Clear Data > Solution Resolved. 

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79 REPLIES 79
Ajczerniak
Cosmic Ray

Re: SOLUTION FOR THE CALLER ID HAS STOPPED!!!

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That worked. Any idea when to expect software update? 

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userDIWnDkagmM
Constellation

Re: SOLUTION FOR THE CALLER ID HAS STOPPED!!!

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Where is the clear cache option after force stop?

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Highlighted
LokieArt
Asteroid

Re: SOLUTION FOR THE CALLER ID HAS STOPPED!!!

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Scroll a a little down on the same page for the force stop is . You should see the cache and data options to be cleared. 

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userTOj8PTumCS
Constellation

Re: SOLUTION FOR THE CALLER ID HAS STOPPED!!!

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I had to click on "Storage" to find the clear cache and clear data options

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useryYXrFhEwyP
Constellation

Re: SOLUTION FOR THE CALLER ID HAS STOPPED!!!

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go back then go back in and it should be there to clear...it worked for me

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usertsH4J5aQ4U
Constellation

Re: SOLUTION FOR THE CALLER ID HAS STOPPED!!!

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This didn't work for me... I still can't use my phone for calling or texting

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LokieArt
Asteroid

Re: SOLUTION FOR THE CALLER ID HAS STOPPED!!!

JUMP TO SOLUTION

in the same page that the Force stop is in scroll down and tap on Storage > Clear Cache > Clear Data > Solution Resolved. 

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userursoxfZ6L7
Constellation

Re: SOLUTION FOR THE CALLER ID HAS STOPPED!!!

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Super!!! It worked

 

Thanks

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Honored Contributor

Re: SOLUTION FOR THE CALLER ID HAS STOPPED!!!

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For anyone still having this problem after the steps mentioned before, I would suggest trying to run your device in Safe Mode. See if things are still buggy while in that mode. If all else fails, some people have said that a full factory reset fixed things up when nothing else worked out.  Smiley Happy


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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