cancel
Showing results for 
Search instead for 
Did you mean: 
Clsisk3
Asteroid

Re: SOLUTION FOR THE CALLER ID HAS STOPPED!!!

JUMP TO SOLUTION

I am with Att and this is an issue. I reset my phone and lost all my settings for nothing. This.is.horrible.

Already accepted no personalized text tones now no caller ID??


@SamsungViv wrote:

Ummm... @burbaniak

I do work for Samsung actually.  Smiley Happy

Also, this was an update sent out by Sprint, people with that carrier were the only ones affected. The steps to fix it are all here though, in this thread the same as many others.


 

Reply
Loading...
user6lObOlOexJ
Constellation

Re: SOLUTION FOR THE CALLER ID HAS STOPPED!!!

JUMP TO SOLUTION

Have you guys released a patch for this yet? I am still being told to update the contacts app but if it is going to cause this to happen again than I won't. Lack of communication from you guys on an issue as wide spread and phone bricking as this is astounding. 

Reply
Loading...
userfsR2dmaS9r
Asteroid

Re: SOLUTION FOR THE CALLER ID HAS STOPPED!!!

JUMP TO SOLUTION

Solution did NOT work any idea when this will be fixed? I have phone to make and receive calls also paying a lot of money for this phone. I should not have to do a reset on phone which requires me to set everything back up because an app update was released that messed up the caller id app an is "buggy"

Reply
Loading...
userwXp53K00OH
Constellation

Re: SOLUTION FOR THE CALLER ID HAS STOPPED!!!

JUMP TO SOLUTION

I had to restart immediately after doing the clearing then it worked

Reply
Loading...
userzhDe7BEjcp
Constellation

Re: SOLUTION FOR THE CALLER ID HAS STOPPED!!!

JUMP TO SOLUTION

Thank you! It fixed the problem!

Reply
Loading...
userY9Y9UWpQwy
Constellation

Re: SOLUTION FOR THE CALLER ID HAS STOPPED!!!

JUMP TO SOLUTION

I had this issue today and followed each step,  including restarting right afterwards and it worked! 

Reply
Loading...
usersqr2uUWPXL
Astronaut

Re: SOLUTION FOR THE CALLER ID HAS STOPPED!!!

JUMP TO SOLUTION

Looks like this solution was just put out there 15 hours ago and it worked perfectly the first time.

Thanks 

Reply
Loading...
userJsVuuyXArC
Constellation

Re: SOLUTION FOR THE CALLER ID HAS STOPPED!!!

JUMP TO SOLUTION

Wi'll this have to be done all the time?

Reply
Loading...
Samsung_iXOteXJ
Constellation

Re: SOLUTION FOR THE CALLER ID HAS STOPPED!!!

JUMP TO SOLUTION

Hello LokieART,

 

So I have Settings > Apps > though I do not See Caller ID?

 

So I'm missing:

Caller ID > Force Stop > Clear Cache > Clear Data. 

 

I do have Calelr ID Name Talker which is another app I use to speak caller ID names out loud.

 

Any idea on what I should try?

Reply
Loading...
userBt924aCDef
Asteroid

Re: SOLUTION FOR THE CALLER ID HAS STOPPED!!!

JUMP TO SOLUTION

If your provider is AT&T, you could try disabling the Call Protect app.  This issue was driving me nuts and I, too, did not have a "Caller ID" app.  This is, apparently, an AT&T issue - AT&T devices do not come with the "Caller ID" app.  Elsewhere in this thread, someone suggested disabling Call Protect.  That did the trick for me.

Reply
Loading...