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userYZek6AhpEB
Constellation

Re: Samsung Account Authentication

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Ok so restarting the device fixed the issue Smiley Happy
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userYZek6AhpEB
Constellation

Re: Samsung Account Authentication

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Ok it worked after restarting the phone Smiley Happy 

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userNRgquG7lAX
Constellation

Re: Samsung Account Authentication

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The only thing that worked for me was signing in on Google like you suggested and only worked if I added the card. Would not work with samsung pay...thank you!

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userZAIx9afPT7
Constellation

Re: Samsung Account Authentication

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This did not work for me I have tried everything and it still would not work

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userwTNHmRyN9D
Astronaut

Re: Samsung Account Authentication

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Unfortunatelly it didnt work for me 

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user418svOabrw
Astronaut

Re: Samsung Account Authentication

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I followed steps for disabling auto sync feature on page 1 of discussion and then REBOOTED PHONE. Worked perfect. Thank you! Smiley Happy

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usergofX4Nl1rV
Constellation

Re: Samsung Account Authentication

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I have a galaxy note 9 and I'm having this issue. I'm growing increasingly frustrated and I've read that you can reset your phone and it'll supposedly fix the issue but I refuse to reset my phone because that is ridiculous, it's gonna delete everything. Why haven't you guys fixed this? I just want to buy new icons for my phone, is that too much to ask for? This isn't looking good for a company like yours. What am I gonna do?

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userWuUXLdefzh
Constellation

Re: Samsung Account Authentication

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Hello, can you please give us updated instructions (newest os).

 

I cant back up my phone neither w. Google or Samsung. Tried everything. Do not want to reset. 

 

Thank you.

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jec1973
Constellation

Error message in Theme Store - (ID_1201MSG_Error/U401201)

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I seem to be having a problem purchasing a theme after my upgrade to Nougat this morning. It says an unknown error has occured. Try again later (ID_1201MSG_Error/U401201). 

 

Has anyone else had this problem? I have never had an issue purchasing from the theme store. 

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Doichin Yanev
Astronaut

Re: Error message in Theme Store - (ID_1201MSG_Error/U401201)

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I have the same error too....😑🙄
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