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Constellation

Samsung Cloud using all wifi data

Samsung Cloud is using a lot of wifi data on phone.  Over the past month, it has used 100GB.  I haven't used Samsung Cloud before.  I tried to go into backup settings and it said I needed 2fa.  But when I tried that, it had me in a loop of constantly logging in and wanting a verification code until it eventually said I have used too many verification codes.   How can I delete it or disable it if I need to login and it won't let me?

 

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Samsung Moderator
Samsung Moderator

Re: Samsung Cloud using all wifi data

Thank you for reaching out. I would recommend reaching out to our Samsung cloud team directly at (855) 795-0509 for further assistance.


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