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PenguinsDemise
Constellation

Samsung Music Player and other media randomly pauses

Problem:

Media playing on my Samsung Galaxy S8 pauses at random intervals. This happens regardless of the type of media or program being used (so far I've had it happen for the Samsung Music Player, Youtube and embedded videos in Chrome), for local and streamed media, and whether I'm actively using the phone or have it locked. I haven't noticed a pattern for when the media pauses, with gaps as short as a few seconds and as long as several hours between pauses happening.

 

Solutions I have tried:

  • I have made sure that the programs I am using have been removed from the sleeping apps list.
  • I have turned off battery optimisation for the programs I am using.
  • I have turned off video enhancement.
  • I thought it could be due to the playback controller on my earphones accidentally triggering, but the media pauses both when the earphones are plugged in or not.
  • Clearing the partition cache, as described below.

Are there any other solutions people have tried?

6 REPLIES 6
Samsung Moderator
Samsung Moderator

Re: Samsung Music Player and other media randomly pauses

Have you tried wiping the cache of the Music player application and restarting your device?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Anonymous
Not applicable

Re: Samsung Music Player and other media randomly pauses


@PenguinsDemise wrote:

Problem:

Media playing on my Samsung Galaxy S8 pauses at random intervals. This happens regardless of the type of media or program being used (so far I've had it happen for the Samsung Music Player, Youtube and embedded videos in Chrome), for local and streamed media, and whether I'm actively using the phone or have it locked. I haven't noticed a pattern for when the media pauses, with gaps as short as a few seconds and as long as several hours between pauses happening.

 

Solutions I have tried:

  • I have made sure that the programs I am using have been removed from the sleeping apps list.
  • I have turned off battery optimisation for the programs I am using.
  • I have turned off video enhancement.
  • I thought it could be due to the playback controller on my earphones accidentally triggering, but the media pauses both when the earphones are plugged in or not.

Are there any other solutions people have tried?


Another thing to try : wipe the partition cache.

https://us.community.samsung.com/t5/Galaxy-S8/S8-Android-pie-update/td-p/559743

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Samsung Moderator
Samsung Moderator

Re: Samsung Music Player and other media randomly pauses

Here are the steps: 

1.    Turn off the device.
2.    Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
3.    When the Android logo displays, release all three keys.
4.    An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
5.    Press the Volume down key several times to highlight wipe cache partition.
6.    Press the Power key to select.
7.    Press the Volume down key to highlight yes, them and press the Power key to select.
8.    When the wipe cache partition is complete, Reboot system now is highlighted.
9.    Press the Power key to restart the device.
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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PenguinsDemise
Constellation

Re: Samsung Music Player and other media randomly pauses

Hi, thanks for the reply. I gave this a shot, but it hasn't fixed the problem.

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EL_SAMY
Cosmic Ray

Re: Samsung Music Player and other media randomly pauses

I had the same problem

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Samsung_QfPn8wZ
Astronaut

Re: Samsung Music Player and other media randomly pauses

Well fixit

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