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Constellation

Samsung galaxy s8 call volume low

Having trouble with sound when receiving calls can't hear almost nothing when speaking it's only making or receiving calls other sounds normal. Update last month March 17.

2 REPLIES 2
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Product Expert

Re: Samsung galaxy s8 call volume low

Hello @userhtbxnT8yAF , I'm sorry your dealing with such issues and id be glad to assist you in this matter. In this case your best option would be to contact samsung directly as their are no service center that will physically service the phone onsite but you can contact 1800-samsung (1-800-726-7864) or also click the link below for multiple ways of contacting Samsung. You can mail your phone and see what is, if you like you can wait and a certified technician will be excited to run a diagnostic for free and let you know how much it would cost, if their is even a cost to begin with. I hope this was helpful and any questions or concerns we are here to help. Have a wonderful day! 

 

https://www.samsung.com/us/support/contact/

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Product Expert

Re: Samsung galaxy s8 call volume low

Hi @userhtbxnT8yAF 

 

So one thing you can try is "Reset Network Settings" and see if that helps. 

  1. From a Home screen, touch and swipe up or down to display all apps
  2. Navigate: Settings > General management
  3. Tap Reset network settings.
  4. Tap Reset settings.

Also, make your your speakers are clean and free of debris. A small soft brush should be just fine.

 

Hope this bit of info helps in any way. 

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