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userpXN5LQeeII
Constellation

Re: Samsung keyboard emoji shortcut missing [galaxy s8+]

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Go to Settings
Go to Accessibility
Go to Dexterity and Interaction
Go to Universal Switch

Turn Universal Switch on, then turn it off
Exit settings


Test to see if working, if not repeat above steps and restart phone.

 

This worked for me! Hope it works

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Re: Samsung keyboard emoji shortcut missing [galaxy s8+]

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that didn't work for me
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Honored Contributor

Re: Samsung keyboard emoji shortcut missing [galaxy s8+]

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Hey Community! Anyone else seeing this problem? Anyone have a workaround? Let us know!  Smiley Happy


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Azarou
Constellation

Re: Samsung keyboard emoji shortcut missing [galaxy s8+]

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Hi there,

I'm having the same problem as the OP but nothing worked for me so far...

Looking forward to fixing that issue.

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Honored Contributor

Re: Samsung keyboard emoji shortcut missing [galaxy s8+]

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@user7p13ZeNtM1

Just to check, you've tried all the suggestions here in this thread? Can I get the exact model number and Baseband version (both under Settings>About Device) for your device as well as your carrier? Thanks!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Azarou
Constellation

Re: Samsung keyboard emoji shortcut missing [galaxy s8+]

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The problem appears only when I try to reply through the quick reply from the notification panel. 

 

Model number is SM-G950FD

Baseband G950FXXU1AQJ5

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Honored Contributor

Re: Samsung keyboard emoji shortcut missing [galaxy s8+]

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@Azarou

The Quick Reply is pretty minimal, so that might make sense if it's missing from there. It still shows up in the full Messages app though?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Azarou
Constellation

Re: Samsung keyboard emoji shortcut missing [galaxy s8+]

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Yes, it shows up in the full messages but not in the quick reply thing that used to show up a couple of weeks ago.

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Honored Contributor

Re: Samsung keyboard emoji shortcut missing [galaxy s8+]

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Yep, there were some changes recently. I'll be sure to pas along your feedback on that though so that maybe it will be added back in.  Smiley Happy


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Azarou
Constellation

Re: Samsung keyboard emoji shortcut missing [galaxy s8+]

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With today's Samsung keyboard update, the functionality is back to the way it used to be 😊.

So it's a problem solved for me.

 

Thank you.

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