cancel
Showing results for 
Search instead for 
Did you mean: 
Samsung_bgLSg7b
Astronaut

Screen timeout at 30 seconds

My screen is timing out every 30 seconds. I change it to 10 minutes which works for a bit then it reverts back to 30 seconds. I've deleted apps, checked my settings, etc and can't figure it out. I've googled this and it doesn't seem like this is a current problem for others. I've been dealing with it for at least the last month. Is anyone else having this issue now??

10 REPLIES 10
Samsung Moderator
Samsung Moderator

Re: Screen timeout at 30 seconds

Have you tried wiping the cache partition?

Reply
Loading...
arbaaznizkhan
Constellation

Boot it up in safe mode and check if the problem persists

Boot it up in safe mode and check if the problem persists

Reply
Loading...
Samsung_bgLSg7b
Astronaut

I have tried both suggestions but the problem remains. Af...

I have tried both suggestions but the problem remains. After wiping the cache partition, however, the problem did not start back up immediately. It was fine all day so I figured it was resolved. When I got up this morning, the screen dims at about 15 seconds and timeouts at 30 still.

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: I have tried both suggestions but the problem remains. Af...

Do you have any power saving modes turned on?

Reply
Loading...
Samsung_bgLSg7b
Astronaut

Power mode is Optimized

Power mode is Optimized

Reply
Loading...
Samsung_Sq8aunE
Astronaut

Change it then turn your 0hone off then back on workers w...

Change it then turn your 0hone off then back on workers well with my s7 crown

Reply
Loading...
Samsung_bgLSg7b
Astronaut

I changed the setting to 10 minutes, then turned the phon...

I changed the setting to 10 minutes, then turned the phone off then on. The setting held at 10 minutes all day. As of this morning, it is timing out at 30 seconds again. ☹

Reply
Loading...
Highlighted
usere0QrURyYrk
Asteroid

Battery optimization is turned on

Battery optimization is turned on

Reply
Loading...
userLiC07UFbA7
Astronaut

Re: Screen timeout at 30 seconds

Seems like a recent update has changed the setting.  Every day I have to change it back to 10 minutes -a change that appears to reset back to 30 seconds the next morning. 

Reply
Loading...