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Crabdul
Astronaut

Screenshot S8

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Whenever I screenshot on my s8 the volume bar is always included. Is there a way to stop this? I used to do it fine on my old LG K20 plus and it required the same thing.

1 SOLUTION

Accepted Solutions
Samsung Care Ambassador

Re: Screenshot S8

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you have to have perfect timing to get it or you can also turn smart capture on in settings were you swipe across the screen and it will take a screenshot

 


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Note 9 User



Note 9 User on Verizon Wireless
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9 REPLIES 9
Samsung Care Ambassador

Re: Screenshot S8

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you have to have perfect timing to get it or you can also turn smart capture on in settings were you swipe across the screen and it will take a screenshot

 


If you've found my post to be helpful, please like the post. If my response resolved your issue, please mark it as "Solved."

Note 9 User



Note 9 User on Verizon Wireless
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Crabdul
Astronaut

Re: Screenshot S8

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Thanks!

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Samsung Care Ambassador

Re: Screenshot S8

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that was a fast reply lol

 

i still get the volume bar in some of my screenshot you have make sure u press them at the very same moment 


If you've found my post to be helpful, please like the post. If my response resolved your issue, please mark it as "Solved."

Note 9 User



Note 9 User on Verizon Wireless
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Supra
Constellation

Re: Screenshot S8

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Or you can use palm swipe to screenshot

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usereVsdSbsNVG
Constellation

Re: Screenshot S8

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Use your smart selection side bar

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Crabdul
Astronaut

Re: Screenshot S8

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Yeah I was just using my phone and saw your notification. I didn't know about the smart capture. Thanks again.

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Crabdul
Astronaut

Re: Screenshot S8

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Thanks

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Samsung_V2hMI9o
Astronaut

Re: Screenshot S8

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I have the same issue with the volume showing up in my screenshots. I tried switching to palm swipe, but then I have trouble with the palm swipe opening up the edge features instead of taking the screenshot. Very frustrating either way!

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Samsung Moderator
Samsung Moderator

Re: Screenshot S8

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@Samsung_V2hMI9o What happens when you try to palm swipe in safe mode?

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