I was in secure folder, checking permisions of some apps, and in section "device administrators" in secure folder, there was an option to give device administrator acces to "Find your phone", after I clicked on it, secure folder imidiately crashed, and after that I cant open it...
when i'm opening secure folder, in the login screen of secure folder where must be the login options (petern and biometrics) there is blank screen, and nothing works, not the iris, not the fingerprint nothing
Solved! Go to Solution.
Oooh just found a solution for myself. Found secure folder in the Google play store and uninstalled it. It basically just uninstalls the updates and doesn't allow you to fully uninstall like other Samsung apps or bloatware. I was able to open up my secure folder immediately after
Stepping in here since the Community appears to be a bit stumped.
Can you try placing your device into Safe Mode and see if the Secure Folder works there? Also, try clearing the Phone Cache just in case. Instructions are here.
Out of curiosity, have you tried to toggle Off and then back On the Secure Folder in your settings? Hopefully it would reset that setting that caused all of this to begin with.