cancel
Showing results for 
Search instead for 
Did you mean: 
userO0u3uJaGMH
Asteroid

Software update-processing failed

JUMP TO SOLUTION

Hello,

I have Samsung j7 prime sm-g610f, I am getting the problem of software update while I am doing it manual update it's showing me "processing failed" please help me 

I have bought two devices from same shop one is working good up to date 8.1 and other one is getting problem of processing failed.

1 SOLUTION

Accepted Solutions
Red Giant

Re: Software update-processing failed

JUMP TO SOLUTION

either u go to the country where the phone was supposed to be sold and put the live sim from that country carrier or buy u.s. phone with u.s. carrier.

Reply
Loading...
8 REPLIES 8
Red Giant

Re: Software update-processing failed

JUMP TO SOLUTION

non u.s. device. won't update properly with u.s. carrier.

Reply
Loading...
userO0u3uJaGMH
Asteroid

Re: Software update-processing failed

JUMP TO SOLUTION

Then what to do now is there any other options for this problem 

Reply
Loading...
Red Giant

Re: Software update-processing failed

JUMP TO SOLUTION

either u go to the country where the phone was supposed to be sold and put the live sim from that country carrier or buy u.s. phone with u.s. carrier.

Reply
Loading...
userO0u3uJaGMH
Asteroid

Re: Software update-processing failed

JUMP TO SOLUTION

How can I update this device answer me that buying an other device is not a big deal, this the worst thing happened me from Samsung if you people can't help with it then why you fool us by selling this kind of error product

Reply
Loading...
usernOlqp7NZoO
Constellation

Re: Software update-processing failed

JUMP TO SOLUTION

Hi did you solve your problem?

I have the same with my galaxy j7. So I see on YouTube guys talk about Odin flash it with Odin software.

I haven't do it yet but I believe that it can solve this problem.

 

So if you have your own method please send it to me I really need that.

 

Reply
Loading...
userde2K91PIpb
Constellation

Re: Software update-processing failed

JUMP TO SOLUTION

selve me plies

 

Reply
Loading...
usermFlSAr3fY9
Constellation

Re: Software update-processing failed

JUMP TO SOLUTION

Samsung won't try to help you, just go back to APPLE. At least they will take care of you

Reply
Loading...
user1sIRgyiT8G
Astronaut

Re: Software update-processing failed

JUMP TO SOLUTION

their s8+ Software update S_C_R_E_W_E_D  up my phone I say everyone join together in a class action suit. this company They will never get another dime from me

Reply
Loading...