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userv9tPbrSQep
Constellation

System software update

Can't update my phone system software 

5 REPLIES 5
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Samsung Care Ambassador

Re: System software update

Have you tried smartswitch?



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userv9tPbrSQep
Constellation

Re: System software update

The software update option is inactive 

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userv9tPbrSQep
Constellation

Re: System software update

The security is deactivated 

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userv9tPbrSQep
Constellation

Re: System software update

Any help?

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Samsung Moderator
Samsung Moderator

Re: System software update

@userv9tPbrSQep Have you tried putting your phone into safe mode and then trying to update?

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