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user6gzRiXUPqc
Astronaut

Re: Text Message Sound Notification Not Working on S8+

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I had this problem today and found a solution that worked for me. Go to settings, apps, messages, storage and clear all the data. Hope this helps

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user3RcsxOHT97
Constellation

Re: Text Message Sound Notification Not Working on S8+

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Much thanks. 


@user6gzRiXUPqcwrote:

I had this problem today and found a solution that worked for me. Go to settings, apps, messages, storage and clear all the data. Hope this helps


 

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usert7SjVlk4ww
Constellation

Re: Text Message Sound Notification Not Working on S8+

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Try this. Go to settings then search reset settings. This will only reset settings to default except the security,language and account settings. Personal setting and settings of downloaded apps won't be affected. This worked for me.

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user2BkaN2BUnS
Constellation

Re: Text Message Sound Notification Not Working on S8+

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This is ridiculous. I've only had my S8 for 5 days, so when I see this thread was started a year ago I assume there's a solution among the 23 pages of replies. Never assume...I get no notifications at all and none of the posted "solutions" work. I was adamant  that I was staying with the S series phones...now I'm not so sure.

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Nancy618
Cosmic Ray

Re: Text Message Sound Notification Not Working on S8+

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If you've had your phone for only five days, you should be going to your carriers store or calling their support. 

 

 

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Nancy618
Cosmic Ray

Re: Text Message Sound Notification Not Working on S8+

JUMP TO SOLUTION
I don't know if this will help, but these are my settings, and notification sounds work



https://photos.app.goo.gl/ILDGhnGSTXceCEwz2

https://photos.app.goo.gl/HDZsHR7FUY8CB8t03


https://photos.app.goo.gl/dLYdSuCvnzvBR7iD3
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userMH8OgixwBi
Constellation

Re: Text Message Sound Notification Not Working on S8+

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This worked for me on my Galaxy s8...

 

Settings -> Notifications -> scroll down and click on the Messages app -> New Messages -> Importance.  This is where I noticed Low and Medium show 'no sound'.  This must have changed after the last update.  I changed it to High and now I get all notifications for text messages.

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Highlighted
userOoYUepzynG
Astronaut

Re: Text Message Sound Notification Not Working on S8+

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This worked on my S9! Cleared all the Data in the app.

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user9PAIY2KxXm
Astronaut

Re: Text Message Sound Notification Not Working on S8+

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Which app did you clear your data ?

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userp4oGkAYDjU
Constellation

Re: Text Message Sound Notification Not Working on S8+

JUMP TO SOLUTION

Go to notifications>Advanced(top right corner)>Messages app>New messages>then under sound I had a number, so I clicked on it and picked the notifications tone I wanted and backed out of all that and it fixed the problem. I hope this helps.

 

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