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Honored Contributor

Re: Text Messages Disappearing

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To our newest posters here in this thread, just a few questions!

Are you using the stock Messages app? Are the people who you're noticing messages deleting from in your contacts?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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user94aUiVu5HQ
Constellation

Re: Text Messages Disappearing

JUMP TO SOLUTION

Hi,

I am using the stock messaging app - when I hit send on a text to a contact as part of a conversation ALL messages to/from everyone disappeared.

the text apparently sent as i later got a reply...

veryone is still in my contacts.

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user94aUiVu5HQ
Constellation

Re: Text Messages Disappearing

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Should have said.... I have a Galaxy S5 neo not an S8.... I was searching on the issue rather than the phone model

...

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Honored Contributor

Re: Text Messages Disappearing

JUMP TO SOLUTION

@user94aUiVu5HQ

Can you please clear the Messages Application cache? Instructions are here


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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user94aUiVu5HQ
Constellation

Re: Text Messages Disappearing

JUMP TO SOLUTION

HI viv

Have just done that in application manager / messages / storage (cleared just cache, not data).

What was this supposed to achieve?

The messages received/sent since the disappearance are still there but not the ones that disappeared...

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user94aUiVu5HQ
Constellation

Re: Text Messages Disappearing

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aaaand... phone has just shut down and restarted spontaneously while using chrome browser... when it came back, a bunch of messages sent/received last night had disappeared...

Any more suggestions Samsung mods??

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userJy0UIR1hbi
Astronaut

Re: Text Messages Disappearing

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Any FIX for this, Samsung? Just got a new S8 because the battery swelled and phone casing came apart on my S7 edge. Have used the stick msg app a few times and texts disappeared in front of my eyes. Did this on my S7, also. Super irritating!!!!!! 

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user1tgZPmeTJH
Astronaut

Re: Text Messages Disappearing

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I have identified that it seems to only happen when my texts are between samsung and samsung phones.   when its between samsung and apple - my texts save no problem.

 

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userH5mHlDeRMD
Constellation

Re: Text Messages Disappearing

JUMP TO SOLUTION

Same issue from me. When I see messages between me and another Samsung user my messages disappear and I am missing important messages because of it. The first time I thought my boss had some app that was doing it for encryption or something but its happening more often and it is annoying 

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Highlighted
Honored Contributor

Re: Text Messages Disappearing

JUMP TO SOLUTION

To our newest posters, there are a few different suggestions in this thread that helped others. In this case I would advise looking through the suggestions and trying them out.  Smiley Happy


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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