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06-14-2017 12:21 PM in
Galaxy S8Why are some of my text messages disappearing? I've had two separate conversations with two different people and an hour later when I go back to look at my messages, they are gone. One of my texts was from a client of mine and I needed that text for the phone number. Is anyone else having this issue?
Solved! Go to Solution.
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10-03-2018 10:12 PM in
Galaxy S8This just happened to me today, 10/3/18, I was texting with my significant other when I went to go and check some previous text atleast a week before and realized that all text messages from 04/29/18 to 9/29/18 are completely gone. I want to know what can be done because those five months have a lot of meaning to them and I really want them back. This is the first time that this has ever happened and I am very frustrated that nothing can be done. I have attempted to follow the steps in this forum but nothing seems to be working

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10-04-2018 11:50 AM in
Galaxy S8I recommend reaching out to your carrier regarding this.
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05-14-2018 10:14 PM in
Galaxy S8Yes, this happened to me on Friday, 5/11/18. I needed info that I texted to my daughter. When I checked my text
messages 5/14, that message was gone! The text that I sent to my daughter with the info was also gone on her
i phone. She said she never erases her texts! I have a Samsung Galaxy. Does anyone have any info on why this
would happen?
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05-16-2018 01:58 PM in
Galaxy S8I am having the same issue. I was just texting a friend about an hour ago. His most recent text preview showed in my notification bar up top, but when I went to his message our history was completely cleared. This has happened once before. Also, I notice when I do receive messages, it'll show up in my notification bar but when I open the app, it's not there. Or my most recent text messages dont show up. I have to search the contact and then open the message to see their most recent message.
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07-18-2018 04:05 AM in
Galaxy S8Yes, this happening to also. Very frustrating.

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07-18-2018 12:30 PM in
Galaxy S8Were you able to try the solution presented earlier in this thread?
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08-25-2018 09:44 PM in
Galaxy S8Yes. I'm having the disappearing messages too and don't know what to do about it. Did you solve the problem?
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09-03-2018 12:56 PM in
Galaxy S8This is happening to me. Did you find a resolution?
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09-05-2018 06:27 PM in
Galaxy S8Nope. Still happening. I turned off "delete old messages" and messages to other Samsung users still disappearing. Today 2 messages in a group text (3 people in clouding myself... the other 2 were iPhone users) were not received until hours later. I'm stockpiling screenshots with the intent to go to AT&T/Samsung and complain... but, honestly, I'm about over it. Definitely replacing this phone when my contract is up in a few months. And I am anti-iPhone/Apple... but may switch. -_-
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09-14-2018 06:46 PM in
Galaxy S8I'm having the same problem. I called sprint a few times to complain. They'll troubleshoot and it stops but then it starts happening again.

