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Supernova

Re: Text messages out of order

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Hey, could you provide us with some information about your device, @userLz0mqqR3Zy?

* Model Number

* Baseband Version (Software Information)

* Carrier

 

You can find this information in Settings > About Phone. Thanks!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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userFABZlfhnV5
Asteroid

Re: Text messages out of order

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I'm receiving messages out of order. In time stamp, it is showing that the other person's messages are received about 8 minutes later than they are sent (even if phone says it's 10am, the time stamp of the message shows a future time of 10:08am) so they are always grouped below the ones I send contemporraneously. Auto date/time is on, I've cleared cache, no messages are pinned.

 

Model number: SM-G960U

Baseband version: G960USQU1ARGB

Carrier: Verizon

 

Thanks.

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Black Hole

Re: Text messages out of order

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Have you tried rebooting the phone? 

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userFABZlfhnV5
Asteroid

Re: Text messages out of order

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Yes, I did reboot phone, and this has been happening for several weeks, since new phone update.
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Black Hole

Re: Text messages out of order

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@userFABZlfhnV5: It looks like there is an updated baseband version for your device. I would recommend reaching out to your carrier.

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userFABZlfhnV5
Asteroid

Re: Text messages out of order

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It has updated to baseband G960USQS2ARF4 and the texts are still out of order.

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Black Hole

Re: Text messages out of order

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After the baseband update, did you reboot the device? 

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userFABZlfhnV5
Asteroid

Re: Text messages out of order

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Yes, it restarted itself as part of update.

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userFABZlfhnV5
Asteroid

Re: Text messages out of order

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Also, messages come in chronologically in the basic message app. They are only out of order in Messenger+.
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Samsung Moderator
Samsung Moderator

Re: Text messages out of order

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Do you have any pinned messages?

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