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userqd6i4XmewE
Constellation

Touchscreen broken

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Today, my phone dropped from my chair and screen broken. May i claim warranty for this? 

 

Thanks in advance.

1 SOLUTION

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Samsung Care Ambassador

Re: Touchscreen broken

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@userqd6i4XmewE, do you have insurance? The warranty doesn't cover drops. 

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6 REPLIES 6
Samsung Care Ambassador

Re: Touchscreen broken

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@userqd6i4XmewE, do you have insurance? The warranty doesn't cover drops. 

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user3echG3dFTd
Constellation

Re: Touchscreen broken

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I just bought my phone 7 day ago, no insurance 


@VerbumVeritum wrote:

@userqd6i4XmewE, do you have insurance? The warranty doesn't cover drops. 


What are my potions?


@VerbumVeritum wrote:

@userqd6i4XmewE, do you have insurance? The warranty doesn't cover drops. 


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Red Giant

Re: Touchscreen broken

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@user3echG3dFTd Depending on your device, there's a Premium Care coverage as well as any insurance your carrier may offer.

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userM3euQw304U
Constellation

Re: Touchscreen broken

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my phone is crack from the side of the screen can i use my premium coverage to get it fix?
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Red Giant

Re: Touchscreen broken

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@userM3euQw304U If you have coverage, certainly! You will need to contact them directly at  866-371-9501 to file a claim.

 

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userKkqXzxqwx2
Constellation

Re: Touchscreen broken

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I need my broken screen fixed asap

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