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Unable to connect my Gear S3 to Gear app on my phone.

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 can't pair my s3 frontier to s8+ everytime i connect my s3 frontier to my s8 by using the wearable app it will go exit automatically when it reach to 90% setting up the phone and i dont know why it always happen. please help me guys i already tried uninstall/reinstall the wearable app ,clearing the data and cache and also reseting my s3 frontier. i will attach the model # of my phone and watch.Screenshot_20190227-221002_Galaxy Wearable.jpg

 

20190227_221519.jpg

 

 

 

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Re: Unable to connect my Gear S3 to Gear app on my phone.

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hi i would like to inform you that my device is already paired to my phone and its working properly now. I tried for the 2nd time to clear the cache and data of my wearable app and delete from bluetooth paired device, after that i paired it again and finally it was sucessfully paired. thanks for your assistance 😁

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5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: Unable to connect my Gear S3 to Gear app on my phone.

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Were your devices purchased in the U.S.?

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Re: Unable to connect my Gear S3 to Gear app on my phone.

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i purchased my s3 frontier via suoq online shop here in saudi arabia and also my phone here in saudi arabia in the mall

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Samsung Moderator
Samsung Moderator

Re: Unable to connect my Gear S3 to Gear app on my phone.

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Thank you for this info! As this is a non-US model and support for these models is very limited, please seek support for your area. You can do so here: http://www.samsung.com/visitcountry  Thanks!

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Re: Unable to connect my Gear S3 to Gear app on my phone.

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thank you i will try to go in any support center here in jeddah ksa

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Re: Unable to connect my Gear S3 to Gear app on my phone.

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hi i would like to inform you that my device is already paired to my phone and its working properly now. I tried for the 2nd time to clear the cache and data of my wearable app and delete from bluetooth paired device, after that i paired it again and finally it was sucessfully paired. thanks for your assistance 😁

View solution in original post

Reply
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