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Update Samsung s8 plus unlock from Sprint

I have Samsung s8 plus but when I tried to update I was not able to do it because I unlock from Sprint , it said that I have to contact service but I do not have the sim card from Sprint anymore , I have TMobile service but my last update is from August 2019. Is there any way that I can update my phone unlock using a computer or something ? If I reset it as factory settings I probably will lose my unlock . Thank you 

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Samsung Moderator
Samsung Moderator

Re: Update Samsung s8 plus unlock from Sprint

Hi there!

 

I recommend reaching out to your carrier regarding this.

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