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Constellation

When will Samsung unlocked S8 work with Visible?

I bought an unlocked S8 from samsung.com. I recently switched from Verizon Wireless to Visible, but my unlocked S8 will not work on the network (even though they use Verizon's LTE network). Does Samsung plan to support Visible with their unlocked phones? And if so when can I expect it work work?

 

Thanks!

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: When will Samsung unlocked S8 work with Visible?

@gm2racer Thanks for reaching out to us about your issue. For our phone to work on their network.  Visible will have to allow it to happen. To resolve this issue you will have to reach out to your service provider. 

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Constellation

Re: When will Samsung unlocked S8 work with Visible?


@SamsungQue wrote:

@gm2racerThanks for reaching out to us about your issue. For our phone to work on their network.  Visible will have to allow it to happen. To resolve this issue you will have to reach out to your service provider. 


In case anybody else is having problems all it took was manually entering 4 APNs.

 

https://www.reddit.com/r/Visible/comments/ehdeik/unlocked_samsung_galaxy_notee_10_plus_purchased/

 

Don't know why the unlocked S8 doesn't automatically set the APNs for Visible.

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