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Astronaut

Why do older phones not supported?

Why are older phones not supported and dont get updates? My phone is stuck in android 9

3 REPLIES 3
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Constellation

Re: Why do older phones not supported?

Because they want you to buy the new one, simple.

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Samsung Care Ambassador

Re: Why do older phones not supported?

@User108 

 

They are supported, and will continue to get security updates, but for major OS updates, Samsung decided to provide 2. It's been like this before the S8 generation, and continues today with 9, 10 and now 20 generations of devices. Just how they do things.



If my post answered your question, please be sure to accept it as solution so other users can find answers quicker. And give it a Like. Thanks

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Astronaut

Re: Why do older phones not supported?

@Geno71 makes sense

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