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Samsung Moderator
Samsung Moderator

Re: Why does screen mirroring keep turning off on my S8?

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@userz9aFwrgc3K Just reaching out to see if you needed assistance?

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usernOntperwV3
Constellation

Re: Why does screen mirroring keep turning off on my S8?

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Model # SM-G955U

 Baseband Version G955USQU2CRC5

Carrier - Sprint

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Supernova

Re: Why does screen mirroring keep turning off on my S8?

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Thanks so much for providing us with this information, @usernOntperwV3. Are you able to update the software on your TV?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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Highlighted
Honored Contributor

Re: Why does screen mirroring keep turning off on my S8?

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Just checking in to see if you need further assistance.  Smiley Happy


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userFvY2aqx4QH
Astronaut

Re: Why does screen mirroring keep turning off on my S8?

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I've been dealing with this problem for a few weeks now. I have been able to determine that the problem occurs when using wifi while using Smart View, I.e. streaming a movie. If I play a movie that is stored on my Galaxy S8+ Smart View works perfectly.

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userXnKYAWoM2g
Asteroid

Re: Why does screen mirroring keep turning off on my S8?

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I've had several note 8s the screen mirroring doesn't work once the Oreo update hits your ohone. Samsung needs to roll the update back. Unfortunately you can't undo it once it's happened .only way to soldve this issue is to get a new phone. 

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Jgray87
Asteroid

Re: Why does screen mirroring keep turning off on my S8?

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Yea I had the s8 when the oreo came out. Upgraded the phone to an s9 and it's still having the same issue. 

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userXnKYAWoM2g
Asteroid

Re: Why does screen mirroring keep turning off on my S8?

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I was hoping switching to the S 9 would work but I guess it's time to leave samsung and try a new brand that will not constantly remove key features that we use, and if I'm not mistaken weren't those some of the key bragging features of the s9?

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user1po4LDOlc5
Astronaut

Re: Why does screen mirroring keep turning off on my S8?

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I think I'm ready to dump Samsung as well. This last update messed up my screen mirror after just buying the s9 for this feature. The update messed up my samsung tab 4 screen mirror as well.

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userU6zkpxLo1G
Constellation

Re: Why does screen mirroring keep turning off on my S8?

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Hi, I'm having the same issue. All software is up to date, battery charger and I've tried all the tips in this thread, but  no joy. Please help!

 

Model number: SM-G950F

Baseband version: G950FXXU1CRD1

Carrier: 3 

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