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Samsung Moderator
Samsung Moderator

Re: Why double notifications?

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@user2FG9X2T8vm Have you tried clearing the cache on the wearable app for the watch?

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Constellation

Re: Why double notifications?

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My Samsung Galaxy s8 Plus is giving multiples of the same notification too.

I totally removed my Secure folder and i have never had the box checked to get notification reminders and i have cleared the cache on FB and IG and the others. Nothing is working. I have 9.0 ... i hope a resolution is coming soon!

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Samsung Moderator
Samsung Moderator

Re: Why double notifications?

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@J251 Have you tried wiping the cache partition on your device?

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Constellation

Re: Why double notifications?

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I have not messed with the partition. The instructions to do that intimidate me, i am worried i will brick my phone
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Samsung Moderator
Samsung Moderator

Re: Why double notifications?

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This would be the first step in troubleshooting. You can follow the directions below, or you are welcome to take it to a local uBreakiFix location for an authorized technician to look at it. https://www.samsung.com/us/support/ubreakifix/

 

Turn off the device.
Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
When the Android logo displays, release all three keys.
An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
Press the Volume down key several times to highlight wipe cache partition.
Press Power key to select.
Press the Volume down key to highlight yes, them and press the Power key to select.
When the wipe cache partition is complete, Reboot system now is highlighted.
Press the Power key to restart the device.
Your phone will take a little time booting up after the cache partition is wiped off of its contents as it will rebuild or recreate those caches. Don’t be alarmed if the phone gets stuck on the logo for a minute or two after this just don’t turn it off so that what were deleted will be replaced successfully. So, wait for your phone to become active. Don’t worry, this procedure is very easy and safe to do. You won’t damage your phone just by wiping the cache partition.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Cosmic Ray

Re: Why double notifications?

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Exactly my problem but I only used Microsoft Launcher and Action Launcher. I then factory reset my phone TWICE last week to get it to stop but it keeps happening. I don't have my secure folder holding anything that I know of, because I don't see 2 apps in the apps list under settings (usually if there's a dual Messenger or dual app due to secure folder it shows 2 apps, one without icon at bottom & one w/an icon on the bottom). Well, all the apps I get double notifications for don't show 2 apps, so it's not the Launcher and not secure folder; factory resetting doesn't fix it, come on Samsung. We'd all be much happier if we were allowed to reach them, let them know, and they fix it and we all be happy. It's so annoying that we pay for something and can't get it fixed, that's one huge flaw in the software world. Fix this already.

 

For my situation it could be that the launchers left some lingering settings messed up but I deliberately didn't transfer old settings to the new factory-reset version of my phone. Factory reset may possibly not work if you have a backup but there's no way I'm not using my backup bc I refuse to lose all my info/apps due to a Samsung bug. 

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Asteroid

Re: Why double notifications?

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That's not was the question was.  This isn't about getting a notification reminder later.  This was about getting two separate notifications at the same time,  not a later reminder.  I'm getting two separate notifications from Facebook messenger at the same time in the notification bar.  One is a system notification and one is Facebook's notification.  This started when I updated my Samsung Galaxy to the new update this month.  March 2019

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Constellation

Re: Why double notifications?

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Have the exact same problem and just started in the last day or two. Well after the last update. No new apps were loaded. Not smart switch as I have changed over long ago.  Help please

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Samsung Moderator
Samsung Moderator

Re: Why double notifications?

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What apps or notification types are you receiving duplicates of?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: Why double notifications?

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@SamsungZell wrote:

What apps or notification types are you receiving duplicates of?


For me, it is Facebook and Instagram.  After I swipe to delete the notification, the duplicate comes in.  Just Facebook and Instagram for me.  I'm using Nova Launcher, Galaxy S9 on Pie 

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