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SrS27a
Asteroid

WiFi calling feature does not work

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Hello all, I have a bit of a problem with my S8 active. When I turn on the WiFi calling feature and go through the first set in set up, I get an error message saying "Oops that was not supposed to happen, give us a minute and we'll get it fixed so you can try again later" Followed by a error message EDS0060. I looked online to find out what the error code means, but to no advil. 

 

Anyone know what this means, and know what might be the problem? 

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Red Giant

Re: WiFi calling feature does not work

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Hi @SrS27a According to AT&T's site, that error code has to do with not being able to activate WiFi Calling on your device. I would recommend reaching out to them to see if they can help you activate this feature as it seems to be tied to your account.

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4 REPLIES 4
moe
Galaxy

Re: WiFi calling feature does not work

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Which carrier are you on? If it's AT&T or Verizon, it's rumored that they have either removed the feature from the S8 phones or the service itself is complete **bleep**. 

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SrS27a
Asteroid

Re: WiFi calling feature does not work

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I am on the carrier AT&T. If they really have disabled WiFi calling in Samsung's S8 and active line then why do they have the feature listed in the quick navigation menu in the first place🤔. Let alone show the conditions for wifi calling before activating it? and please can any one tell me what the error code EDS0060 even means? Such confusion. 

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Red Giant

Re: WiFi calling feature does not work

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Hi @SrS27a According to AT&T's site, that error code has to do with not being able to activate WiFi Calling on your device. I would recommend reaching out to them to see if they can help you activate this feature as it seems to be tied to your account.

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SrS27a
Asteroid

Re: WiFi calling feature does not work

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Ok, since this seems like this has to do with my AT&T account, i'll give them a call and ask what is going on. Hopefully I can get this fixed without and issues with them. I'll post a status update here if it is activated or something else that may of happened while I on the line with AT&T

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