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userDThaPSHVV2
Astronaut

black screen

i have a black screen with the blue light blinking. The phone is also vibrating like it has a heartbeat. I have tried holding the volume down button together with the volume button, and nothing happens.
1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: black screen

Hey, is the phone not turning on? If so, try this http://www.samsung.com/us/support/troubleshooting/TSG01001482/#phone-or-tablet-will-not-turn-on


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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