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userqhxTzeN8Cp
Constellation

clock alarm

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the clock has been putting an alarm on the phone with out me entering an alarm. I have deleted all alarms then at 3am an alarm goes off on the phone. I then check the alarm clock on the phone and an alarm has been set for 3am and I did not do it, some times it 6am.

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Samsung Moderator
Samsung Moderator

Re: clock alarm

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Do you have multiple alarm apps on your phone? You can also try Force Stop and clearing the Cache of the alarm app.

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4 REPLIES 4
Samsung Moderator
Samsung Moderator

Re: clock alarm

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Do you have multiple alarm apps on your phone? You can also try Force Stop and clearing the Cache of the alarm app.

View solution in original post

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userqhxTzeN8Cp
Constellation

Re: clock alarm

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I looked through many of my apps and found one that had alarms that were set months ago. However the alarms did not automatically function until after the recent Samsung  update. I have since switch them off and the alarm has not  made noise at 3 or 6 am. That seems to be the solution. Thanks

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userBzTDT9F6Cd
Constellation

Re: clock alarm

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I have the same issue! I will verify as I am going to bed that my phone shows 'all alarms off' yet at 5 something am an alarm will go off. 

 

I'm on the west coast right now and it happens just after 3. Seems to be aiming for something around 6 Eastern. 


@userqhxTzeN8Cp wrote:

the clock has been putting an alarm on the phone with out me entering an alarm. I have deleted all alarms then at 3am an alarm goes off on the phone. I then check the alarm clock on the phone and an alarm has been set for 3am and I did not do it, some times it 6am.


 

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Samsung Moderator
Samsung Moderator

Re: clock alarm

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Try putting your device in safe mode overnight and please let us know if you still experience these symptoms.

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