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Constellation

disable voicemail notification?

Galaxy S8 with Android 9. T-Mobile pre-paid

 

I decided not to have voicemail for now due to the season and how many calls I have been receiving per day. However, I am getting the notification for new voicemail. I have tried - Settings > apps > (choose show system apps from the menu) > phone (the 1st one since there are two) > storage > clear data and clear cache. Then I restart my phone. The notification still shows up. 

 

I called T-Mobile yesterday and was on the phone with the rep for about an hour.  She tried different things and told me to do the above. Still get the notification.

 

Its driving me crazy!!!

13 REPLIES 13
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Comet

Re: disable voicemail notification?

voicemail is programed onto the SIM so T-Mobile can disable it. it one notification you can't turn off with a working SIM in the phone.
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Constellation

Re: disable voicemail notification?

I'm sorry. I don't understand your second sentence. 

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Comet

Re: Re: disable voicemail notification?

it is one notification you can't turn off unless disabled
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Constellation

Re: Re: disable voicemail notification?

My vm notification will not go away. I don't even have vm right now. 

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Constellation

Re: disable voicemail notification?

Are you saying a new SIM card should take the notification away?

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Comet

Re: Re: disable voicemail notification?

No. Just ask T-Mobile to reset your voicemail but don't set it up after reset. If someone calls, they will get the message that the user has a voicemail that is not set up yet. they will not be able to leave a message hence, you don't get the notification
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Constellation

Re: Re: disable voicemail notification?

Ok. I'll give that a try. Thanks for the suggestion.

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Comet

Re: disable voicemail notification?

they can reset it so you have to set it up again. just don't set it up after they reset it.
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Constellation

Re: disable voicemail notification?

I don't have vm setup at all.

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