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user3S8ttNWcj4
Constellation

do not disturb option

hi. i ve a samsung mobile phone with below spec:

samasung galaxy 8+

SM-G955FD model

android version 9

last update: 5 june 2019

before i update my phone, in its "do not disturb" option tow items were so practical. the first was "silent" mode when the phone ringged and the second was " off screen" while ringing.

my problem is that when updated to the last version, some changes took place in my phone "do not disturb" option. now, when i set the phone on this option, while ringing the phone is "silent"but the screen is On and is not off. 

what should i do to have this option agian? is it resolvable or not? 

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: do not disturb option

Thank you for this info! As this is a non-US model and support for these models is very limited, please seek support for your area. You can do so here: http://www.samsung.com/visitcountry  Thanks! 

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