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Asteroid

"Failed" to send in group chat S8

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I have ONE particular group message on my S8 that I cannot respond to! It gives me a failed - cannot send message. I can respond to other group chats aside from this. I have cleared app data and rest network settings and preferences and nothing. Please help!

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Samsung Moderator
Samsung Moderator

Re: "Failed" to send in group chat S8

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@userOPUfe8T6Rl have you tried deleting the conversation and starting a new thread?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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10 REPLIES 10
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Astronaut

Same here on s9. Itll let me respond for a few minutes af...

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Same here on s9. Itll let me respond for a few minutes after a restart

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Asteroid

Re: Same here on s9. Itll let me respond for a few minutes af...

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Even after a restart I can't 

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Constellation

Re: Same here on s9. Itll let me respond for a few minutes af...

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Mine won't send after a restart

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Samsung Moderator
Samsung Moderator

Re: Same here on s9. Itll let me respond for a few minutes af...

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@Samsung_YwbcWNS Have you tried the troubleshooting step previously provided by @SamsungAdam?

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Constellation

Re: Same here on s9. Itll let me respond for a few minutes af...

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I just gave up and downloaded the Google keyboard.  It works🤷🏿‍♀️

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Samsung Moderator
Samsung Moderator

Re: "Failed" to send in group chat S8

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@userOPUfe8T6Rl have you tried deleting the conversation and starting a new thread?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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Asteroid

Re: "Failed" to send in group chat S8

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That worked! Thank you!

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Constellation

Re: "Failed" to send in group chat S8

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Didn't work for me.  S9+

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Constellation

Re: "Failed" to send in group chat S8

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I have had this problem with my S8 since the latest update. It seems that there is only a problem when the group includes iPhone users. Restarting, etc doesn't work, and starting a new thread doesn't work.

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