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Samsung_af4weFi
Astronaut

"SMS Settings" when calling voicemail

Hello,

I am using a Samsung Galaxy S8, model number SM-G950U on AT&T. Whenever I hold down the number 1 to call voicemail, instead of the name displaying "Voicemail" it displays "SMS Settings". AT&T has sent multiple activations to my phone, changed my message center and voicemail settings, including my voicemail number, and has told me to power cycle my phone multiple times. Is there any way to fix this?

Thanks.

1 REPLY 1
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userckEmyCSuPl
Constellation

Re: "SMS Settings" when calling voicemail

I am having the same problem now. Did you ever find out how to fix this or why this happened? I even called the service provider and no help.
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