cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Erickg112
Pilot

s8 plus battery drains quicker after recent update

JUMP TO SOLUTION
My s8 plus battery drains way too fast after the recent update. I charge it before going to sleep and when I wake up it's at 40%. is anyone else having this issue?
1 SOLUTION

Accepted Solutions
Honored Contributor

Re: s8 plus battery drains quicker after recent update

JUMP TO SOLUTION

That would be it! Looks like you might have downloaded an AntiVirus program. These devices do come with one pre-installed, and as you can see from that screenshot the one you have on there is pulling a lot of your battery life.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in original post

Reply
Loading...
60 REPLIES 60
Honored Contributor

Re: s8 plus battery drains quicker after recent update

JUMP TO SOLUTION

Hello @Erickg112

Can you please send us a screenshot of your battery usage chart? Then the Community and I can look over things to figure out what might be going wrong.  Smiley Happy


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Reply
Loading...
Erickg112
Pilot

Re: s8 plus battery drains quicker after recent update

JUMP TO SOLUTION
is this it?

Screenshot_20171021-075353.pngUploaded from community android app.

Reply
Loading...
Honored Contributor

Re: s8 plus battery drains quicker after recent update

JUMP TO SOLUTION

That would be it! Looks like you might have downloaded an AntiVirus program. These devices do come with one pre-installed, and as you can see from that screenshot the one you have on there is pulling a lot of your battery life.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in original post

Reply
Loading...
Erickg112
Pilot

Re: s8 plus battery drains quicker after recent update

JUMP TO SOLUTION
I've had that app since I got the phone, my battery has been draining faster after the last update. my battery has been great up until the update.
Reply
Loading...
Honored Contributor

Re: s8 plus battery drains quicker after recent update

JUMP TO SOLUTION

No worries. Can we get the exact model number and Baseband version (both under Settings>About Device) for your device as well as your carrier and what you've already tried to fix it? Thanks!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Reply
Loading...
Erickg112
Pilot

Re: s8 plus battery drains quicker after recent update

JUMP TO SOLUTION
i deleted the antivirus app, it worked. i charged my phone last night and my battery life was 90% when I woke up.
Reply
Loading...
KristieAndroid
Constellation

Re: s8 plus battery drains quicker after recent update

JUMP TO SOLUTION

I had the exact same thing happen. It was right after the last update- major drain. I used to have about 95% by this time of day - now at 60%.

Reply
Loading...
Black Hole

Re: s8 plus battery drains quicker after recent update

JUMP TO SOLUTION

@KristieAndroid: Do you have any applications running in the background throughout the day? 

Reply
Loading...
KristieAndroid
Constellation

Re: s8 plus battery drains quicker after recent update

JUMP TO SOLUTION

Hi, thanks. None (and even less than before) that weren't on there prior. I have uninstalled several. Nothing helps.  It was a drastic change and happened right after the update. 

Reply
Loading...