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Constellation

update block s8 active

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Good morning all

here I buy on ebay an active s8 at & t unlock, but I can not update because the operator was blocked when the phone is no longer part of their network, not being an American resident I am block

currently my s8 has this update: G892AUCU4BSC1
under oreo, impossible to switch to pie 9.0, smart switch tells me that I am up to date on the same phone, no update because car block.

Samsung will be able to unlock the updates of my transpoder from my active s8.
I can not have the security updates which is very damaged.

Thanks to everyone who can help me

1 SOLUTION

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Astronaut

Re: update block s8 active

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Have you tried calling Samsung support and the phone's original carrier?

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Astronaut

Re: update block s8 active

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Have you tried calling Samsung support and the phone's original carrier?

View solution in original post

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Samsung Moderator
Samsung Moderator

Re: update block s8 active

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I recommend reaching out to your carrier regarding updating your device.

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