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Shawnsmith
Asteroid

9 pie update destroyed my phone

I got the 9 update and now it's nothing but problems. I have to restart at least once a day because my navigation bar is missing the recent button. Then the settings change all the time. The screen zooms then and I am not able to figure out where half the stuff I use to use went like split screen or taking a screen while I am on it and making it a pop. I have tried getting customer chat and after I send a few text I dont get a reply and have to close out and start again.

4 REPLIES 4
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Samsung Moderator
Samsung Moderator

Re: 9 pie update destroyed my phone

Have you tried customizing your navigation buttons? Under Settings>Display?


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Androideducator
Cosmic Ray

Re: 9 pie update destroyed my phone

I recommend a system restore if you haven't already done that

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Shawnsmith
Asteroid

Re: 9 pie update destroyed my phone

I have several times. Soon as I get one thing fixed something else is messed up. I have reset the settings completely so many times and it's the same thing.

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Shawnsmith
Asteroid

Re: 9 pie update destroyed my phone

Oh the factory restore yeah tried that a week ago and it took two days to get all my stuff back because the back up I did couldn't be found.

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